Brinn Inc.

Returns, Terms & Conditions, Warranty

  • Returns

  • Return Merchandise Authorization Procedure

  • Please contact Brinn Inc. to obtain a Return Mechandise Authorization (RMA) number in the event that you need to return an item for service or replacement. Do not return any product(s) until you have received a RMA number. Brinn Inc. reserves the right to refuse shipments that do not have a valid RMA number. All products must be sent in secure packaging to avoid any shipping damages. Please call (989) 686-8920 to obtain a RMA number.

  • Terms and Conditions

  • Billing Terms

  • Brinn Inc.'s standard terms are COD unless a warehouse distributor has been previously approved for open account. Open account status will require an appropriate credit application approved and on file at Brinn Inc. Open account terms are Net 30.

  • Credit memos will be deducted from the gross amount due. No cash refunds will be given against open credit balances. Any credit balances must be offset by future purchases. All costs, charges and other fees related to export shipments and/or letters of credit shall be paid by the customer.

  • Freight Terms

  • The FOB shipping point for Brinn Inc. is Bay City, Michigan. Orders of 25 transmissions or more to one location will qualify for prepaid freight. Prepaid freight orders will be made on a common carrier of our choosing. Back orders will be shipped with the next qualifying order unless special arrangements are made by the customer.

  • Brinn Inc. will make UPS, Airfreight or Parcel Post drop shipments for its open account warehouse distributors subject to the following condition: The distributor will be responsible for all charges incurred by a refused shipment. A 15% restocking charge will be charged to the distributor.

  • Warranty

  • Limited Warranty from Brinn, Inc.

1.
Brinn, Inc. warrants to the original customer of its products that upon receipt of its products, they are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, Brinn, Inc. will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials only.
2.
Removal and/or defacing of Serial/Part number sticker(s) on ANY products WILL void ALL warranties.
3.
Customer must call Brinn, Inc. to obtain a RMA number before return authorization will be granted.
4.
ALL defective products sent in for RGA replacement MUST INCLUDE A COPY OF THE ORIGINAL INVOICE/RECEIPT or HAVE WARRANTY CARD ON FILE. (Products NOT including invoice/receipt will be returned to the customer at customer's expense).
5.
This limited warranty does not cover any damage to this product that results from improper installation, accident, abuse, misuse, natural disaster, external/internal corrosion, electrolysis, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to the US export regulations.
6.
This limited warranty covers only repair, replacement or refund for defective Brinn, Inc. products, as provided above. Brinn, Inc. is not liable for, and does not cover under warranty, any costs associated with determining the source of problem. Brinn, Inc. shall not be liable for any consequential or incidental damages of any kind resulting from the order or use of its products. These damages include reimbursement of the original purchase price, loss of the use of the vehicle, loss of time or inconvenience, towing charges, rental of a replacement vehicle and any other special, incidental, consequential, or punitive damges. Brinn, Inc.'s sole obligation will be to repair or replace its product.
7.
This warranty is void if the vehicle is used for anything other than its intended use.
8.
This warranty does not cover claims for any damages caused to the vehicle.
9.
This warranty is limited to the original purchaser and is not transferable. If the product is re-sold, or otherwise transferred, the above Limited Warranty is void.